Privacy Policy

1. Information We Collect

At Swipe Technologies Ltd. ("Swipe," "we," "us," or "our"), we collect several types of information to provide, improve, and secure our AI trading infrastructure services:

1.1 Account Information

• Email address and contact details

• Authentication credentials

• Billing and payment information

• Profile information you provide

1.2 Usage Data

• API calls and requests

• Trading patterns and activity

• Feature usage statistics

• Performance metrics

1.3 Technical Data

• IP address and location data

• Device and browser information

• Cookies and similar technologies

• Log data and error reports

1.4 Trading Data

• Trading signals and strategies

• Trading terminal connections

• Trading performance metrics

• Anonymized trading decisions

We do not collect or store your actual trading credentials for third-party platforms. When you connect external trading terminals, we use secure API keys with appropriate permission scopes.

2. How We Use Information

We use the information we collect for the following purposes:

2.1 Service Provision and Improvement

• Providing and maintaining the Swipe platform

• Processing and executing trading signals

• Improving and optimizing our algorithms and services

• Developing new features and capabilities

2.2 Security and Compliance

• Protecting against unauthorized access and fraud

• Verifying identity and account authentication

• Complying with legal obligations and regulations

• Enforcing our Terms of Service

2.3 Communication and Support

• Responding to your inquiries and support requests

• Sending service announcements and updates

• Providing information about new features or services

• Marketing communications (with your consent where required)

2.4 Analytics and Research

• Analyzing usage patterns and trends

• Conducting research to improve our AI models

• Generating aggregated, anonymized insights

• Measuring the effectiveness of our services

3. Third-Party Services

We may share data with trusted third parties in the following circumstances:

3.1 Service Providers

• Cloud infrastructure providers that host our services

• Analytics providers that help us understand platform usage

• Payment processors for billing purposes

• Customer support tools and services

3.2 Legal Requirements

• In response to valid legal process, such as a court order or subpoena

• To comply with applicable laws and regulations

• To protect our rights, privacy, safety, or property

• In connection with a merger, acquisition, or sale of assets

3.3 With Your Consent

• When you explicitly authorize us to share your information

• When connecting to third-party trading platforms you specify

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws. We do not allow our third-party service providers to use your personal data for their own purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

4.1 Technical Safeguards

• End-to-end encryption for sensitive data

• Secure API authentication with scoped tokens

• Regular security audits and penetration testing

• Secure data storage with encryption at rest

4.2 Organizational Controls

• Employee access controls and least privilege principles

• Regular security training for all staff

• Vendor security assessment procedures

• Incident response protocols

4.3 Retention Practices

• We retain data only as long as necessary for legitimate business purposes

• Account information is retained while your account is active

• Usage data may be retained for longer periods in anonymized form

• You can request deletion of your data as described in section 5

While we implement safeguards designed to protect your information, no security system is impenetrable. We cannot guarantee the security of your data transmitted to our service; any transmission is at your own risk.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Portability

• Right to access personal data we hold about you

• Right to receive your data in a structured, commonly used format

5.2 Correction and Deletion

• Right to correct inaccurate or incomplete data

• Right to request deletion of your personal data

5.3 Restriction and Objection

• Right to restrict processing of your data in certain circumstances

• Right to object to processing of your data in certain circumstances

5.4 Consent Withdrawal

• Right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@swipe.trade. We will respond to your request within the timeframe required by applicable law. Note that certain data may be exempt from such requests under applicable law.

6. International Data Transfers

Swipe operates globally, which means your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal data outside of the European Economic Area (EEA), United Kingdom, or Switzerland, we implement appropriate safeguards in accordance with applicable data protection laws, such as standard contractual clauses or reliance on adequacy decisions where available.

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where different data protection standards may apply.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without appropriate parental consent, please contact us at privacy@swipe.trade. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated Privacy Policy on our website

• Updating the "Last updated" date at the top of this Privacy Policy

• Providing notification via email or through the service (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website and services:

9.1 Types of Cookies We Use

• Essential cookies: Required for basic website functionality

• Functional cookies: Remember your preferences and settings

• Analytics cookies: Help us understand how users interact with our services

• Marketing cookies: Used to deliver relevant advertisements (with your consent where required)

9.2 Your Cookie Choices

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, you may not be able to access all features of our services.

For more detailed information about our use of cookies, please refer to our Cookie Policy.